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Day close

Priya S. · Saturday 11 October · ready at 18:30, updates until you close the day

Calls made

23

14 connected

Assistant conversations

19

11 calls booked by the assistant

Consultations booked

3

All with a parent attending

Leads moved to nurture

4

Each with a date or reason

Update in Salesforce: 6 leads

Open each lead in Salesforce, set the stage shown, tick it here
DoneLeadFind it bySet stage toBecause
Riya, G9Carried over from yesterdayPhone ending 6650Salesforce ID 00Q5g0000XtR2Contacted toIC bookedBooked yesterday 18:40, after your day close
Rohan, G10Phone ending 4821Salesforce ID 00Q5g0000XtQ9New toIC bookedCall at 18:15 connected; consultation booked with Anjali Rao, Sun 11:00
Kabir, G7Phone ending 3307Salesforce ID 00Q5g0000XtQAAttempted to contact toContactedCallback at 14:00 connected, 9 min
Meera, G12Phone ending 1194No Salesforce ID: search by phoneNew toAttempted to contact2 calls, no answer; voice note sent
Dev, G10Phone ending 5072Salesforce ID 00Q5g0000XtQFAttempted to contact toDisqualifiedDay 7 of 7, no reply; reason: no response
Aryan, G9Phone ending 2286Salesforce ID 00Q5g0000XtQGNew toContactedReplied to the assistant; call booked Monday
Nikhil, G11Phone ending 9013Salesforce ID 00Q5g0000XtQHContacted toIC bookedConsultation booked with Karan Malhotra, Mon 18:00

Velocity has no access to Salesforce. It works out each stage from what happened in Velocity (calls, WhatsApp, consultations) and lists it here. Anything not ticked moves to tomorrow’s list.

The same list for an advisor

Anjali Rao’s day close

6 consultations booked, 4 held. Anjali marked each held or missed in Velocity; she only copies the stages.

  • Kapoor familyMarked held at 11:58IC complete
  • Iyer familyMarked held at 14:52IC complete
  • Nair familyMarked held at 16:47IC complete
  • Joshi familyMarked held at 18:55IC complete
  • Bhatia familyMarked missed; two new slots offeredNo-show (term to confirm)
  • Gupta familyMarked missed; asked to rescheduleNo-show (term to confirm)