WhatsApp templates
Only templates Meta has approved can be sent. Velocity shows each one's status.
The business account is not verified yet
Templates can be submitted once Crimson's Meta business account adds the pilot number and gives Freshnation developer access.
| Template | Used for | Status |
|---|---|---|
| opener_app_year | First message: applying this year | Submitted, waiting |
| opener_core | First message: Grades 8 to 11 | Submitted, waiting |
| opener_rise | First message: younger years | Submitted, waiting |
| opener_ask_grade | First message: grade unknown | Submitted, waiting |
| opener_student | First message: the student filled the form | Draft, not submitted |
| opener_postgraduate | First message: postgraduate | Draft, not submitted |
| nudge_soft | No reply after 4 hours | Submitted, waiting |
| nudge_day | No reply after 24 hours | Submitted, waiting |
| nudge_last | No reply after 72 hours | Draft, not submitted |
| callback_confirmation | Agreed callback time | Draft, not submitted |
| ic_confirmation | Consultation confirmed, on booking | Draft, not submitted |
| ic_reminder_evening | 18:00 the evening before: Yes, we'll join or Change the time | Draft, not submitted |
| ic_reminder_10m | 10 minutes before, with the join link | Draft, not submitted |
| ic_missed | After a missed consultation | Draft, not submitted |
| sdr_call_confirmation | SDR call booked by the assistant | Draft, not submitted |
| sdr_call_reminder_10m | 10 minutes before the SDR call: reply LATER | Draft, not submitted |
| proposal_ready | The plan is ready, with the private link | Draft, not submitted |
| question_answered | Anjali has answered your question | Draft, not submitted |
| ic_running_late | The AA is finishing a consultation; joins in about 10 minutes | Draft, not submitted |
| ic_rescheduled_by_aa | Apology from the AA, with new times | Draft, not submitted |
| meeting_confirmation | Plan presentation or later meeting booked by the AA | Draft, not submitted |
| access_code | One-time code to open or accept the plan | Draft, not submitted |