Team and rules
Who is working, who covers whom, and the rules Velocity follows. Changes apply to the next upload.
| SDR | Today | Share | Daily cap | Knows | Cover | Leave |
|---|---|---|---|---|---|---|
| Priya S. | At work | Full | 30 | Mumbai, Pune, Hindi, Marathi | Set when on leave | |
| Rahul V. | At work | Full | 30 | Delhi, Gurugram, Hindi | Set when on leave | |
| Arjun T. | At work | Full | 30 | Bengaluru, Chennai, Tamil | Set when on leave | |
| Sneha R. | At work | Full | 30 | Bengaluru, Hyderabad, Telugu | Set when on leave | |
| Nisha K. | Half day today | Half | 30 | Any | Set when on leave | |
| Kiran D. | On leave 13 to 24 October | None | 30 | Any | Rahul V. |
Kiran D. is on leave: what happens to their 24 open leads
Worked out by VelocityShort leave (1 or 2 days)
Leads stay where they are. New leads stop. Only the 4 time-critical ones (calls the family booked, replies waiting, consultations to confirm) go to Rahul V., the cover, and come back on return. The WhatsApp assistant keeps the rest warm.
Long leave (3 working days or more): this case
All 24 move for good, families kept together:
- Sneha R.14
- Arjun T.6
- Rahul V. (cover, gets the time-critical ones)4
The rest go to whoever has the lightest workload for their hours. On return, Kiran D. starts with fresh leads; moved families stay with their new owner so nobody is introduced twice.
How leads come in
One switch per sourceMeta lead ads (Instagram, Facebook)
Connected to the platform; arrives in seconds
Google Ads lead forms (Search, YouTube)
Connected to the platform; arrives in seconds
Website enquiry form
From the Salesforce export you upload
Events and referrals
From the Salesforce export you upload